Room humidifier 2

• Right of Withdrawal

  • You can return your purchase within 14 calendar days of receipt, without needing to provide justification.

• Conditions

  • Products must be returned in their original, unused condition , with their packaging and labeling intact.

• Return costs

  • They are the customer's responsibility, unless the return is due to a defect or error on our part.

• Return process

  Request a return by email to info@farmaciapilar.es, indicating the order number and reason.

  We send instructions for the return.

  Once we receive and inspect the product, we will process the refund within 14 days.

• Refund

  • The amount will be refunded using the same payment method you used.

  • Original shipping charges will not be refunded for voluntary returns.

• Delivery times

  • Standard shipping to the Peninsula*: 2–4 business days.

  • Shipping to the Balearic Islands, Canary Islands, Ceuta and Melilla: 4–7 business days.

  • (If you offer pharmacy pickup, please mention: “Pick up within 24 hours at Farmacia Pilar.”)

• Process

  • Once your order is prepared, you will receive an email with the tracking number.

  • We use trusted carriers that guarantee the care of your purchase.

• Incidents

  • If your order is delayed or arrives damaged, please contact us at info@farmaciapilar.es and we'll resolve the issue immediately.

* Check excluded areas if you do not ship to the entire territory.